GoSavor

Contact Support / 聯絡支援

If you need help with GoSavor, please email us. We usually reply within 2 business days.

如果你在使用 GoSavor 時遇到問題，請寄信給我們。我們通常會在 2 個工作天內回覆。

Email: gosavor2026@gmail.com

Email Support

Useful Information / 回報時可附上的資訊

• Your device model and iOS / iPadOS version.
• GoSavor app version and build number.
• Which feature had the issue, such as menu translation, receipt scan, account, iCloud backup, HealthKit, or In-App Purchase.
• A short description of what happened. Screenshots are helpful if they do not include sensitive information.

Common Topics / 常見協助項目

Account and Data Deletion

You can initiate account deletion in the app from Settings → Account → Delete Account. Guest data can also be deleted from Settings.

In-App Purchase

Point packs and voluntary support purchases in the iOS app are handled by Apple In-App Purchase. For refunds, please use Apple’s purchase support flow.

Privacy

GoSavor does not require registration for core translation features. Optional Gemini API keys are stored in Keychain on iOS and are not synced to iCloud.

Legal Links

Privacy Policy

Terms of Service